Privacy Policy
This policy explains how The Heritage Private Office handles personal data. We collect as little as possible, and we treat everything you share with us in strict confidence.
1. Who is responsible for your data
The controller of your personal data is The Heritage Private Office, with registered office at C/ de la Ribera 14, Entr. 1B, 08003 Barcelona, Spain.
For any question relating to personal data, you may write to us at info@theheritageprivateoffice.com.
2. What information we collect
When you contact us through the enquiry form on this website, we receive the details you choose to provide: your name, your email address, an optional telephone number and the content of your message.
The website itself does not use advertising or tracking technologies. Your language preference is stored locally in your browser and never leaves your device.
3. How we use your information
We use the information you provide solely to respond to your enquiry, to prepare and conduct a possible consultation, and to comply with any legal obligations that apply to us.
The legal basis for this processing is your consent and, where a consultation is contemplated, the steps taken at your request prior to entering into a contract.
4. Sharing and confidentiality
We never sell, rent or trade personal information. Enquiries are reviewed personally by our office and are not shared with third parties, except where strictly necessary professional advisers are involved, or where disclosure is required by law.
Confidentiality is fundamental to our practice. Everything you share with us is handled with the discretion we would expect for ourselves.
5. How long we keep it
We keep enquiry correspondence only for as long as needed to answer it and, where a client relationship follows, for the duration of that relationship and any period required by law or professional regulation.
6. Your rights
You may ask us at any time for access to the personal data we hold about you, and to have it corrected, erased or restricted. Where the law allows, you may also request portability of your data or object to its processing, and you may withdraw consent at any time.
To exercise any of these rights, write to us at info@theheritageprivateoffice.com. If you believe your rights have not been respected, you may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos).
7. Security
We apply appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access. Access to enquiries is limited to the people in our office who need to see them.
8. Updates to this policy
This policy may be revised from time to time. Any material change will be published on this page.